Frequently Asked Questions

Most Frocklet garments are Made-to-Order to ensure artisanal quality. However, swatches, clearance items, and products marked "Ship in 72hrs" are ready-made and in stock.

We recommend referring to our Size & Fit Guide. Since children grow quickly, please measure your child’s height, chest, and waist, and compare them with our specific measurement charts.

Our standard tailoring time is 3 - 5 business days for Flower Girl dresses and accessories. This allows our atelier to ensure every stitch meets our quality standards.

As we begin the tailoring process shortly after order confirmation, modifications or cancellations are only possible within 24 hours of purchase. Please contact us immediately.

Yes, we ship to over 50 countries including the USA, UK, Europe, Australia, and parts of Asia and Africa. Detailed rates and times can be found on our Shipping Policy page.

No, import duties and taxes are the buyer's responsibility and are not included in the item price or shipping cost. Please check with your local customs office for details.

We accept returns within 14 days of delivery for standard sizes. Please note that personalized or highly customized items may have different terms. Visit our Returns & Refund Policy for full details.

We currently do not offer direct exchanges. If you need a different size or style, please return the original item for a refund and place a new order.